Our Office Hours are:
Mon-Thu from 8:30 a.m. to 6:00 p.m. CET
Fri from 8:30 a.m. to 12:30 p.m. CET
Service Help Desk Hours.
Mon- Sun 08:00 a.m. to 22:00 p.m. CET
- Gaming Machines and Multi-Player Systems: + 0372 642 642
Our Technical Support Team is committed to providing our customers with a full range of value-added services and solutions such as:
- Offering an e-mail help desk service (firstname.lastname@example.org) for immediate problem solving.
- Assistance with selection and order of correct spare parts and components
- Executing the preparation and shipment of spare parts kits email@example.com
- Service and repair of installed equipment
- Technical training for slot managers, technicians, etc. on the premises or at our in-house training facilities
- Providing information regarding technical product customization/personalization
- Supporting our sales representatives with regard to specific technical issues at trade shows, presentations, road shows and the like.
Besides giving our customers the best possible service and support we are also committed to improving the quality of our products. Please contact our team of service professionals to discuss your needs, ideas, suggestions or any technical matter regarding our products.